Welcome Students
FACILITIES HOURS OF OPERATIONS
The Facilities Office is availabe Monday - Friday, 8:00 a.m. - 4:00 p.m. at 518-580-5860.
Here is some general infomation about Facilities Services.
Students can not access the work order system.
Who do you call?
For non-emergency and routine Services Requests please contact
Res Life at 518-580-5765 or email reslife@skidmore.edu or contact your RA/CA for the following issues.
NON-EMERGENCY MAINTENANCE ISSUES
- Light bulb outages
- Locks/dead batteries
- Window issues
- Non-emergency plumbing issues
- Temperature control issues
- Cabinet/shelving issues
- Appliance issues
ROUTINE SERVICE REQUESTS
Routine Service Requests are issues that do not require immediate attention and can be addressed during regular maintenance hours. These issues will be processed and scheduled based on workloads, importance and date received. Please allow up to 2 weeks for completion of your Routine Service Request. If your work order cannot be completed within that period a facilities services representative will contact you. Please see below examples of Routine Service Requests
- Plumbing – dripping faucet, garbage disposal malfunction/clog, loose toilet seat
- HVAC – air conditioning for non-critical areas, cold calls within college temperature parameters
- Electrical – lights bulbs out, outlet not working
- General Maintenance – hole in the wall, painting, shelving requests, ceiling tile replacement, blinds, carpet
- Custodial – recycling pick-ups, carpet cleaning, special cleaning requests,
- Miscellaneous – pest control, event requests, moving requests
- Please contact Residential Life for vending machine issues, washing machine/dryer repairs and cable/IT issues
Your service request will have a two week target date of completion applied. If your service request is not able to be completed within that time frame you will be contacted by a facilities services representative.
EMERGENCY MAINTENANCE ISSUES
Emergency maintenance are issues that requires immediate attention for the safety of occupants, the property and your belongings. Please do not submit an emergency request via e-mail.
Please contact the Facilities office by phone during regular business hours at 518-580-5860 Monday – Friday 8 a.m. – 4 p.m. For after hours, emergencies please contact Campus Safety at 518-580-5566. See below examples:
- Plumbing/flooding – a water leak that cannot be contained with a bucket, ceiling leaks, overflowing or clogged toilets and only one bathroom is available, clogged drains/toilets, critical plumbing fixture malfunction ex. no water or no hot water
- HVAC – lack of critical cooling/heating
- Carpenter - exterior locks not securing
- Electrical – power to one or more rooms is out, only light in room is out, exposed wires, fire alarm malfunction
- General Maintenance – Card access or door latch failure, broken window
- Elevators – If only one elevator is available
- Custodial – emergency chemical spills
- Grounds – icy/slippery conditions, downed trees
- Miscellaneous – any building component or system that may result in life safety or property damage
Emergency maintenance issues will be addressed accordingly.
Student Fleet Vehicle Reservations
For information about reserving a fleet vehicle please click the link below: